Skinmoon Limited complies with the United Kingdom Data Protection Act 1998.

We take care to protect the privacy of our customers. This policy explains how we process information about visitors.

Personal information is collated and stored primarily during the registration process, but is also monitored when there is activity on your account and when you use the website. As with many other websites, we may use "cookies" (small files placed on your computer’s hard drive) on certain pages of the Site to help analyse our web page flow, customise our services, measure promotional effectiveness, and promote trust and safety. A few important things you should know about cookies are that:
We use cookies to help identify you and maintain your signed-in status;
Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session;
You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Site; and
You may encounter cookies from third parties on certain pages of the Site that we do not control, for example, if you view a merchant’s web page, there may be a "cookie" placed by that web page.

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customised experience. We will only collect and retain personal data to the extent that it is strictly necessary for our purposes. We may collect the following information from you:
email address, physical address, telephone number and other contact information,
transactional information based on your activities on the Site
postage, billing and other information you provide to purchase or post an item;
computer sign-on data, statistics on page views, information and statistics on traffic to and from the Site (including the URL you just came from and the URL you go to next, whether they are URLs on the Site or not), advertising data, IP address, browser information and standard web log information; and supplemental information from third parties.

We may use your personal information for the following purposes:
to assist us in setting up and managing your account;
to build up an accurate customer profile of you;
in order to make available to you our existing products and services, changes to our existing products and services, new products and services and promotional offers based on your stated preferences, promotional and our marketing partners.
resolve disputes or problems;
prevent potentially illegal activities and meet regulatory requirements, in particular those relating to the identification of individuals under money laundering legislation; and those set out in point 6 below, and enforce the User Agreement;
customise and improve our services and the Site's content and layout;
compare information for accuracy and verify it with third parties.

Personal data which we collect about you when you visit this site will be disclosed only to the following types of persons:
reputable marketing partners;
other business entities, should we merge with, or be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this Privacy Policy with respect to your personal information. If your personal information will be used contrary to this Privacy Policy, you will receive prior notice;
law enforcement agencies, other governmental agencies or third parties in response to a request for information (such as a Section 29 (3) Data Protection Act 1998 form) relating to a criminal investigation, alleged illegal activity or any other activity that may expose us, you or any other user to legal liability. The personal information we disclose may include your User ID and User ID history, name, city, county, telephone number, email address, fraud complaints or anything else that we deem relevant. You will not be informed of any disclosure nor of any reasons for such disclosure and you hereby waive any and all rights that you may have, whether at law or otherwise, of any nature and in any jurisdiction, in connection with such disclosure;
service providers under contract who provide elements of our services, provide separate services that are complimentary to your use of the Site or otherwise help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programmes and marketing activities);
other third parties to whom you explicitly ask us to send your information, or about whom you are otherwise explicitly notified and consent to when using a specific service;
other users of the site and persons receiving promotional materials, in each case pursuant to point 6 below.
We use standard industry practices, including encryption, passwords and physical security, to protect your personal information against unauthorised access and disclosure. However, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the Site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications would always remain private.

Upon receipt of your written request, which should be addressed to:
The Data Protection Officer

Skinmoon Limited
23 Castelia Square
London E14 3NG - UK
We will disclose to you your personal data held by us, we shall correct or delete inaccurate details, and notify any third party recipients of the necessary changes. Changes to certain parts of your account information can also be made by accessing 'My Profile'. We regularly delete data which is no longer required.

No storage or transfer of your personal data is currently made outside of the European Economic Area. However, we reserve the right to relocate our web servers to a secure location outside the EEA in the future. If we do this, we will enter into agreements requiring the guardians of your personal data to adhere to standards of data protection substantially similar to those prevailing in the European Economic Area. However, the Internet is made up of a large variety of international connections and if you are visiting this website the various communications may well result in the temporary transfer of information outside the European Economic Area other than pursuant to contractual arrangements made by us. By visiting the website and communicating electronically with us you consent to these transfers.


This policy and consent forms part of our website terms of use and as such it shall be governed by and construed in accordance with the laws of England and Wales. You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to resolve any dispute or claim of whatever nature arising out of or relating to this policy and consent or otherwise to the use of your personal data, and that the laws of England and Wales shall govern such dispute or claim. However, we retain the right to bring legal proceedings in any jurisdiction where we believe that infringement of our intellectual property rights or breach of those terms is taking place or originating. You are responsible for compliance with any applicable laws and regulations of the jurisdiction from which you are accessing this website. We operate this website from England and make no representation or warranty that the information contained herein is appropriate or available for use in other locations outside England and Wales.